Straightforward help with health, travel and life insurance.

Licences

I'm licensed in Ontario in my own name. You can confirm my licence with the Financial Services Regulatory Authority of Ontario (FSRA).

My licence number is available on request, or you can look me up by name on FSRA's public licence search.

I carry errors and omissions (professional liability) insurance as required by my licences.

What I help with

• Individual health and dental plans
• Travel medical insurance, including coverage for snowbirds and visitors to Canada
• Life insurance
• Critical illness and disability coverage

How I work

I work independently rather than for a single insurance company. When I recommend coverage, I'll tell you which insurer it's with and why.

I'm paid by commission from the insurance company when a policy is placed, and in some cases I may receive additional compensation such as bonuses. I'll disclose how I'm paid and any conflict of interest before you buy.

I'm also the founder of Health Travel Group Inc., the technology company behind HTGInsure, MedTravelHQ and ExpatSecure. Health Travel Group does not sell or arrange insurance. Any insurance advice or policy I arrange for you is provided by me personally, as a licensed agent.

Concerns and complaints

If something isn't right, I want to know. Here's how to raise it:

1. Contact me directly. I'll acknowledge your concern promptly and work to resolve it.
2. If it involves your policy or a claim, contact the insurance company's complaints officer.
3. If it's still unresolved, you can contact the OmbudService for Life & Health Insurance (OLHI), a free and independent service.
4. You can also contact the Financial Services Regulatory Authority of Ontario (FSRA).

Contact

Email: stephen@stephendekuyper.com
Phone: 416-948-6994
Connect on LinkedIn

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Your personal information is collected only to provide insurance advice and services, and is handled in line with Canadian privacy law (PIPEDA).